Newleaf – Seminars ∙ Keynotes ∙ Coaching

newleaf keynotes
sowing seeds for harvest

We are able to serve your organization with keynote addresses delivered by experienced Speakers who are passionate about their specialist subject areas.

Each keynote address is customized to your specific organizational needs and can be tailored to the time parameters available – typically our keynote assignments are either in the 45 minute or 90 minute range.

We have found no limit on numbers. Our Speakers are experienced to be able to engage a small audience (of perhaps 50) up to audiences as large as 2,000 and higher.

Below is a list of keynotes that are available for your customization. If your desired subject area is not listed, let us know – our Speakers are masters at creating a keynote address to specifically serve your needs.

Print Version and Pricing for all Keynotes

Customer Centered Service read more
How to ensure customers rave about you and you don’t get outsourced!

It is no longer enough to simply satisfy our customers.

We must delight our customers to the extent that they become raving fans, virtually becoming an extension of our sales team that help promote our goods and services to friends and colleagues of theirs that become new customers of ours.

Never before has there been so much choice for our customers – there’s always someone else that can do it better, faster and cheaper than you.

This address will present, with compelling logic how winning companies move beyond the transactional nature of customer interactions to one that is more recession proof, more resilient to competition and more towards a client partnership.

This address also speaks to those that serve internal customers (for example a team or department within the same organization).

With outsourcing becoming more common it is just as imperative, to ensure we delight our internal customers; show how we add value and provide a better product and/or service than a potential external vendor.

The evidence is overwhelming – we must build customer loyalty and move beyond customer transactions to compete in today’s marketplace.

This keynote address speaks directly to the heart and spirit of customer service with many relevant and timely examples.

We are available to partner with you to create electronic materials (at no cost) to help you communicate and market this keynote address to your audience.

Personal and Interpersonal Effectiveness read more
How to get on better with yourself and others in the workplace!

It’s a fact – we cannot change other people, we can only change ourselves and be of influence to others.

We learn from others by three things – example, example and example! Is your example worth following?

To be effective with others, we need to first be personally effective. We cannot lead others until we manage ourselves. EVERY Associate within EVERY organization affects the work culture – it’s our choice whether we affect it positively or negatively.

Through our attitudes, our response to others, our words (what we say, how we say it and what we don’t say) and even our body language can drain energy from others or lift others to be the very best version of themselves in the workplace.

Effective organizations are really just a collection of effective teams aligned towards a compelling, inspiring and worthwhile mission. Effective teams are represented by effective individuals.

The evidence is compelling – organizations that help develop the emotional intelligence of their employees are the same organizations that benefit from extraordinary business results, successful projects, excellent teams and tend to nurture their own pipeline of future leaders.

This keynote address helps people understand themselves and others better.

We are available to partner with you to create electronic materials (at no cost) to help you communicate and market this keynote address to your audience.

Team Excellence read more
Yes, we’re on the same team but does that mean we work well together?

Just because we’re told to work together, doesn’t mean we work well together!

Very rarely do people get to choose their work teams but there’s enough evidence now to provide clarity on the fundamentals that make an excellent team.

Whether a traditional office team, project team or virtual work matrix – the group must have clarity of purpose, decide their single simple truth and how that aligns with the organization’s highest priorities.

Teams that excel invest time to identify shared values and how they will work together and resolve issues when things don’t go well; they genuinely listen to each other; they have an abundant attitude that enables the desired results to be achieved to benefit the entire group rather than the work of a lone genius.

This keynote address presents clear and practical advice that can be implemented immediately to help teams work better together.

We are available to partner with you to create electronic materials (at no cost) to help you communicate and market this keynote address to your audience.

Work/Life Balance and Goal Setting read more
STOP the World I want to get off!

STOP the World I want to get off! As our work lives become more intense many people find themselves at work over scheduled, over committed and under resourced; successful organizations realize more than ever that balanced individuals make better employees, better co workers, supervisors, managers and future leaders.

This keynote is full of practical ideas to help employees lead more balanced lives which in turn helps them be more effective in the workplace; more focused on the organization’s highest priorities and even better equipped to make their best contribution in the workplace.

Also covered in this keynote is how to set and achieve worthwhile goals and presents what we can learn from the work of Ornstein and Sperry, as Nobel Prize Winners about how the brain works and what we can learn from others that have achieved amazing things in the world of work using the Expectancy Theory.

Leading organizations know that the ability to set and achieve goals, aligned with the purpose of the organization is one of the keys to help unleash the potential of their employees.

We are available to partner with you to create electronic materials (at no cost) to help you communicate and market this keynote address to your audience.

Positively Reducing Conflict read more
Are they bad people? No they’re just different and so are we!

Successful organizations know that negative conflict within an organization creates moral problems, slowdowns in work and employee dissatisfaction.

Nothing causes high turnover to happen quicker than negative conflicts within an organization. When hurt feelings are involved, anger rears its ugly head and the harmony of a workplace is shattered.

Conflict does not have to be a negative thing. When we understand others, feelings of hurt and anger are removed and conflict can be seen in a very positive light – increased motivation by creating new stimulus; creating new ways to streamline your organization and increasing moral with your employees; increased group cohesiveness.

This keynote will address how to root out the basic causes of negative conflict and you will understand why people act the way they do – and equally important, why you act and react the way you do.

You will learn simple, proven techniques that will absolutely reduce and eliminate hostility in the workforce.

Delivered in a fun, engaging and thought provoking way, this keynote is a must for any organization wanting greater harmony and positive productivity in the workplace.

We are available to partner with you to create electronic materials (at no cost) to help you communicate and market this keynote address to your audience.

Bridging the Generation Gap read more
Discovering what’s cool about each generation and how to work together

For the first time, managers and supervisors face a daunting task. For the first time, those responsible for leading others have to deal with four generations of workers in the workplace. Each of these generations grew up with different values and beliefs and all are trying to contribute to this new world of work, one where the rules of engagement are constantly changing.

This keynote address explores the four generations to understand each other better in a fun, engaging and thought provoking way. Once we understand each other better, we can work better with each and every generation in the workforce.

The keynote examines the following criteria of each generation in the workplace today:

The events that shaped their lives
Their values and characteristics
How they view the world
How they prefer to be led by others
Their job strength and areas for improvement
Their motivators and de-motivators
As others see them

This address will present simple and proven techniques to motivate and inspire people of every generation. This keynote is a must for organizations dealing with different generations in their workplace.

We are available to partner with you to create electronic materials (at no cost) to help you communicate and market this keynote address to your audience.

Workplace Diversity - Valuing Differences read more
The similarities can be as important as the differences!

We have all heard the term diversity many times, but what does it really mean in the workplace today? Many of us may only consider gender, racial, and ethnic differences. This seminar goes beyond what many would constitute as just differences in the workplace. Thus, the purpose of this seminar is to explore the similarities and differences among the employees of organizations. The similarities can be as important as the differences!

Participants will gain an increased understanding of such diverse characteristics as:

Why a seminar on the values of cultural diversity? Consider a few of the more dramatic facts about the changing workforce:

The number of females in the workforce has increased by over 15% in the last decade; thus, more than 62% of women in the United States are expected to be working in 2010.
People of color and immigrants (many non?English speaking) represent more than 50% of the present workforce.
Since the millennium, 85% of the entering workforce have been female, African?American, Asian?American, Latino, and new immigrants.
Two million "seasoned" workers, between the ages of 50 and 70, are ready, willing, and able to work; many are not being utilized to their potential.
Of the 40 million+ people with disabilities in this country, many will seek equal employment, encouraged by the Americans with Disabilities Act (ADA, 1990).
Generation Y, broadly defined as those individuals born between the years 1977 and 1994, account for 20% of the population and are noted as being the most ethnically diverse generation to date.

The impact of these startling demographics is already being felt in the workplace. Diverse groups bring a variety of expectations
in work styles, needs, and values. Today's workforce must learn to make diversity an asset to improve working relationships
and productivity. Attending this seminar is a "win" for individuals enhancing their level of effectiveness, gaining a greater sense
of teamwork and a deeper commitment to the organization and its goals. A "win?win" is truly valuing cultural diversity!"

We are available to partner with you to create electronic materials (at no cost) to help you communicate and market this keynote address to your audience.

Time Management read more
Getting it all done without alienating colleagues and losing friends!

Did you know that ‘time management’ is one of the most popular training and development subjects Googled today!

Never before in the history of work has it been so important that employees manage their time efficiently and effectively. Crucial relationships at work become strained when time is not respected, projects run over, email and voicemail is not managed, meetings have no agenda or run to schedule and an ‘open door’ policy becomes a living nightmare for many who haven’t learned how to say ‘not right now’.

This keynote is based on years of study of real people in real jobs and how effective people manage their time. The address presents a new way of looking at time and how effective people use their personal energy flow to know when to focus on their most challenging projects and tasks; how to avoid procrastination personally and how to inspire others they need to deal with, not to procrastinate either!

Audiences consistently report that this keynote helps them see how much time they really do have at their disposal and that by consistently applying these simple methods, they feel that they have more time than ever before!

We are available to partner with you to create electronic materials (at no cost) to help you communicate and market this keynote address to your audience.

Leading Others read more
Please raise your hand if you like to be managed and controlled

This keynote presents a compelling new way of looking at the role of supervisors and managers as one of support rather than one of control.

The fact is people don’t like to be managed and controlled (especially by bent out of shape workaholics that don’t listen to their co workers!)

This address will discuss how up and coming leaders are positive, proactive and deliver practical outcomes every time (e.g. in meetings, on projects, in presentations and when providing feedback). They align their resources to the organization’s highest priorities; they engage their direct reports to manage themselves against clear mutual expectations; they listen attentively and are exemplary at bringing out the best from their teams.

By referencing real life stories, the audience is able to apply proven leadership principles and techniques to bring out the very best of the people they lead.

We are available to partner with you to create electronic materials (at no cost) to help you communicate and market this keynote address to your audience.

Business Financial Intelligence read more
All the things you want to know about finance but are afraid to ask!

Imagine an organization where everyone understands how their daily activities contribute to the financial success of the organization? Imagine an organization where everyone behaves as if they own the business. Imagine what that would do to revenue, expenses and net income.

Very few people understand the language of business or how to read the basic financial statements of their employer let alone their competitors or clients.

Sales teams that understand the prospect’s key financial performance indicators and how to position their product or service in terms that help the prospect clearly see the financial benefits in their business language, simply excel.

Capital investment decisions are often made within businesses where less than 1% of the authorizing signatories truly understand the metrics of the investment such as Return on Invested Capital, Weighted Average Cost of Capital or Internal Rate of Return.

The vast majority of employees want to understand how they can help improve the financial performance for their own job security as well as the organizational prosperity.

Once people understand and care, there’s no stopping them.

This keynote address will help you sharpen financial acumen in the workplace to achieve better business results.

We are available to partner with you to create electronic materials (at no cost) to help you communicate and market this keynote address to your audience.